Legal
Privacy Policy
How Astacraft Systems collects, uses, and protects your personal information. Last updated: January 2024.
Information We Collect
When you submit an enquiry through our contact form, we collect the personal information you provide: name, email address, phone number, company name, and the content of your message. We also collect standard server log data — IP address, browser type, and pages visited — for security and site performance purposes.
How We Use Your Information
We use your information solely to respond to your enquiries, deliver services you have requested, and communicate about active projects. We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes.
Email and Communications
We use Resend to process and deliver email from our contact form. Messages are sent directly to our team and are not stored by any third-party marketing platform. You may opt out of non-essential communications at any time by emailing info@astacraftsystems.com.
Data Retention
We retain contact enquiries and project records for the duration of our business relationship and for seven years thereafter, in line with Ghanaian business and tax regulations. You may request deletion of your personal data by contacting us directly — we will respond within 14 business days.
Cookies
Our website uses only essential cookies required for basic site functionality. We do not use tracking cookies, advertising pixels, or third-party analytics services that collect personally identifiable information without your consent.
Data Security
We apply appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our team follows documented security procedures and access controls for all client data.
Your Rights
Under the Ghana Data Protection Act, 2012 (Act 843), you have the right to access, correct, or request deletion of personal data we hold about you. To exercise any of these rights, contact us at info@astacraftsystems.com with the subject line "Data Request." We will acknowledge your request within 5 business days.
Third-Party Links
Our website may contain links to external sites. This Privacy Policy applies only to astacraftsystems.com. We are not responsible for the privacy practices of any third-party sites you visit through links on our pages.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected in the effective date below. Your continued use of our website after any update constitutes acceptance of the revised policy.
Contact
Questions about this policy or how we handle your data: info@astacraftsystems.com — or write to Astacraft Systems Limited, Accra, Ghana.